Last week’s frightening failure to the FAA’s National Airspace Data Interchange Network pointed highlighted just one more glaring problem faced by the beleaguered airline industry. Cascading flight delays annoyed and already irritated public fed up with perpetual delays, equipment failures, burgeoning ticket surcharges and the newest brouhaha over expiring frequent flyer miles. Man, airlines just [...]
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In the November 23 issue of Time magazine, there was an interesting article by writer Lori Ioannou about a new aircraft company that has found a unique path out of the recession. According to the article, pilot and former high-tech exec Paul Schaller had spent the last five years launching his dream, manufacturing turboprops. Located in [...] Ergonomic design, like that used to craft Lindy’s Aircraft tugs, takes into account the many shapes and sizes of the human form. In designing material handling products, trucks, airplanes, industrial equipment, office chairs, desk heights and nearly everything else, manufacturers used to position seats, steps, controls, platforms, steering wheels, etc. to suit the “average man.” The problem is there [...] When we developed Lindy Aircraft Tugs, we paid close attention to our potential customers. We asked them what they wanted and didn’t want in an aircraft tug. We asked them about problems they were experiencing with current equipment. We talked to the people who actually do the work. Often operators in the field offer a somewhat [...] It may be the joke du jour of late night comics, but the fact that Northwest Airlines pilots overshot the Minneapolis runway by 150 miles is no laughing matter. Despite the pilots’ claims that they were immersed in a laptop training session, many suspect that they simply nodded off. The off-course meander and lack of [...] Airlines and airline suppliers are joining the social media revolution to connect with customers, particularly wired-in businessmen and younger customers who twitter and tweet their way through the day. Twitter, Facebook and LinkedIn are changing the way companies interact with their customers. Cutting-edge companies are using social media to create a new style of customer [...] |
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